Privacy Policy
Last updated: [LAST_UPDATED_DATE]
This privacy policy describes how Robinson Growth Technology Consulting ("we," "our," or "us") collects, uses, and protects information when you use our website and consulting services.
Table of Contents
1. Information We Collect
We collect information you provide directly to us, including:
- Contact information, such as name, email address, phone number, and company name when you fill out forms, subscribe to newsletters, or request consultations
- Business information, such as your industry, company size, current AI tools, and growth challenges when you use our intent-leakage analysis or consulting services
- Communication preferences, such as email subscription choices and marketing communication preferences
- Usage data, such as pages visited, time spent on pages, and interaction patterns on our website
We do not collect sensitive personal information such as financial data, health information, or government identifiers unless voluntarily provided in the context of our consulting services.
2. How We Use Information
We use the information we collect to:
- Provide, maintain, and improve our website and consulting services
- Respond to your inquiries, fulfill service requests, and process transactions
- Send you relevant information about our AI consulting services, including newsletters, case studies, and methodology updates
- Generate intent-leakage reports and AI opportunity analyses based on the industry and business information you provide
- Measure and improve the effectiveness of our website and marketing efforts
- Detect, prevent, and address technical issues, fraud, or illegal activity
3. Website Analytics
We may use website analytics tools to understand how visitors interact with our website. These tools collect information such as:
- Pages visited and time spent on each page
- Referral sources and search queries
- Device and browser information
- General geographic location (country/region level)
Analytics tools we may use include: [ANALYTICS_TOOLS]
We use this data to understand website traffic patterns, improve user experience, and optimize our content and service offerings. This data is aggregated and does not personally identify you.
4. AI-Assisted Services and Client Data
When you use our AI-powered consulting services, such as intent-leakage analysis or AI opportunity discovery:
- Industry information you provide, such as your business sector and target market, is processed to generate relevant insights and recommendations
- AI model processing: Your industry and business inputs may be processed through AI models (such as Google Gemini) to generate intent analyses and growth recommendations
- Client data confidentiality: We treat all client-provided business information as confidential. We do not use your specific business data to train AI models or share it with third parties except as necessary to deliver our services
- Form submissions: Contact form submissions may be processed through third-party email services to deliver responses and follow-up communications
We implement reasonable data handling practices to protect the confidentiality of client information processed through AI tools.
7. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specific retention periods:
- Contact form submissions: Retained for up to 2 years for follow-up purposes
- Email subscription data: Retained until you unsubscribe
- Analytics data: Aggregated and anonymized data may be retained indefinitely for trend analysis
- Client consulting data: Retained for the duration of the engagement plus 1 year for service continuity
8. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted data transmission (HTTPS)
- Secure data storage with access controls
- Regular security assessment of third-party service providers
- Limited access to personal information by authorized personnel only
No method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
9. Your Choices
You have the following choices regarding your information:
- Email unsubscribe: Click the unsubscribe link in any marketing email to opt out
- Cookie preferences: Adjust your browser settings to manage cookies
- Access or correction: Contact us to request access to or correction of your personal information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-out of marketing: Contact us to opt out of marketing communications
To exercise any of these choices, contact us at [EMAIL] or call [PHONE_NUMBER].
10. Third-Party Links
Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Third-party services we use include:
- Google Analytics (website analytics)
- FormSubmit.co (contact form processing)
- Google Gemini API (AI-powered content generation for consulting services)
- Brevo (email marketing and communications)
11. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
12. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date.
For significant changes, we will provide prominent notice through:
- Email notification to subscribers
- A notice on our website homepage
- Updated date on this policy page
We encourage you to review this privacy policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
We aim to respond to all inquiries within 5 business days.